Mon, 4 May 2020
Do you find yourself repeatedly teaching the same tasks to your team? Is it a challenge to get everyone on the same page? Processes are an important part of employee onboarding, but they also make sure your team is working smarter, not harder.
In today's episode, we'll cover:
Today I sat down with Chris and Jonathan Ronzio, CEO and CMO of Trainual, a training app that helps business owners establish processes that make their team more effective and productive. Today, they're here to discuss why it's so important to streamline your agency's processes and the best way to make it happen.
2 Reasons to Have Solid Agency Processes
Take a minute to think about your team. If you gave each member of your team one simple task, would they all know how to get it done? Now, look a little closer. Would they all do it the same way? Creativity is great, but when it comes to basic, repeatable tasks, it's usually a good idea to have a process in place. Why?
How to Streamline Your Agency's Processes
Processes are important, but you don't want to create a process that is so convoluted your team needs a process to understand the process. When you streamline your processes, not only will your team be more successful (and less frustrated), but you'll also find it easier to be more profitable. Why? Because when you have a process in place, it's easier (and quicker) to chose and onboard your ideal clients. So how do you streamline your agency's processes?
When Should You Focus on Agency SOPs?
You've heard the old saying, "You can't teach an old dog new tricks." The best time to focus on your agency's processes is during employee onboarding. Once your employee develops their own routine, it's much harder to get them to change the way they do things.
If you don't have a solid onboarding process in place, there's no better time to create one than now. But don't worry, you don't have to whip up one from scratch. Trainual is currently offering a special deal to help you document and organize your agency's processes and procedures. Ready to get started? Head over to Trainual.com/smartagency for a free preloaded offer just for Masterclass listeners.
Your agency's processes are a big factor in determining whether your agency fails or succeeds. When you take the time to streamline your processes and make sure everyone is on the same page, your agency will run much more smoothly.